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ROG Phone Series
ROG Phone II
My ROG 2 couldnt capture video. Help
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My ROG 2 couldnt capture video. Help
John_Paul
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12-30-2019
05:26 PM
Hi good morning I have a tencent edition of rog 2 and couldn't capture video. Help
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LP_ASUS
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12-31-2019
02:31 PM
If you have a Tencent phone, other users have cleared cache of the Google app and had success getting their phone to record video again. More in depth steps can be found here.
https://zentalk.asus.com/en/discussion/10204/clarified-asus-rog-phone-ii-couldnt-record-any-video
Unfortunately, if that step doesn't work for you, there isn't more we can do. We do not support the Tencent edition with worldwide firmware. More info on why can be found here.
https://zentalk.asus.com/en/discussion/10259/psa-take-caution-tencent-branded-chinese-models-with-gl...
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