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IVR selection

ASUS_USER1
Star II
Please tell us some basic information before asking for help:
Model Name: ROG 2
Firmware Version: latest
Rooted or not: not rooted
Frequency of Occurrence: existing
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Team,
When you call a bank and you get prompts to dial a code in ivr, the code entered is not being sent to the ivr. I tried this on other phone and it worked so issue is with the dialer and not the dialled number.

Regards,
ASUS user
7 REPLIES 7

Anders_ASUS
Hall of Fame III
Does it work if you download and use Google Phone app?

ASUS_USER1
Star II
Anders_ASUS

Does it work if you download and use Google Phone app?


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I checked from my other phone and it worked

ronald1985
Community Legend I
Asus User

https://zentalk.asus.com/en/discussion/comment/113826#Comment_113826

I checked from my other phone and it worked


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Anders_ASUS is saying to try it on Google phone app(you probably need to download it from Play Store) and see if you get the same issue.

ASUS_USER1
Star II
ronald1985

https://zentalk.asus.com/en/discussion/comment/113890#Comment_113890

Anders_ASUS is saying to try it on Google phone app(you probably need to download it from Play Store) and see if you get the same issue.


View post
Thank you so much to replying back. I checked and it is working. 👍 But i want to use the asus dialer and not Google dialer