Please tell us some basic information before asking for help: Model Name: Firmware Version: Rooted or not: Frequency of Occurrence: APP Name & APP Version (If your issue relates to the app): In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc. ========================================
Hi akkirathore1292, Sometimes in rare situation phone may get freeze and the touch input gets deactivated. This can happed due to multiple reasons like Apps not compatible, App using too much memory under normal circumstances etc. You have to keep holding the power button for 10-20 seconds which activates force restart on the phone. The phone should reboot and come back to home screen normally.