Hello sir My phone Is freeze and screen blackout when I play game.please help me

[BLOODY]

Model Name: Asus Rog 2
Firmware Version:
Rooted or not:not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app): PUBG MOBILE
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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[sahiljohn96]

i also faced this issue on android 9 (now im onA9)
while playing pubg

[ronald1985]

BLOODY

1. Model Name: Asus Rog 2
2. Firmware Version:
3. Rooted or not:not
4. Frequency of Occurrence:
5. APP Name & APP Version (If your issue relates to the app): PUBG MOBILE

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

Hello sir My phone Is freeze and screen blackout when I play game.please help me

Hello,
The advice is to take your phone to service centre by the moderators here.

[ARP_ASUS]

Hi BLOODY & sahiljohn96,
If you are facing screen blackout check for the latest software version and Factory reset your phone once.
If the issue is still not solved
Kindly visit the nearest service center:
https://www.asus.com/in/support/service-center/india
Let me know if any challenge

[BLOODY]

I done this But the problem not fix