Please tell us some basic information before asking for help: Model Name: Asus ROGII Firmware Version: Rooted or not: Not rooter Frequency of Occurrence: n number of times. APP Name & APP Version (If your issue relates to the app): Whatsapp, Instagram, Pubg, Even normal calls. In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc. ======================================== Facing Heating issues, it's been an Year and Half. Device started heating alot and turns itself off after reaching 38°C. Phone temperature rises even while charging, on normal calls and even on WhatsApp Call. So far no solution found.
Hi, normal heating is fine but if heats up at a level which is unbearable then its an issue. Also, for your phone as you mentioned it auto restarts or shutdown at a particular temp which is 38 there seems to be some issue for which you should visit service center. https://www.asus.com/in/support/service-center/india