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Crack/scratches on screen

PowerCat
Star III
Can I get a replacement for screen under my warranty? I didn't have a tempered glass as there was no good screen protector available
4 REPLIES 4

LP_ASUS
Community Legend I
Based on your description, probably not. Normal wear and tear is not covered by the warranty. This is the US Warranty, so yours might be slightly different. https://www.asus.com/support/images/upload/warranty/us_ZenFone.pdf
I'm referring to Section 6 (d).

PowerCat
Star III
LP_ASUS

Based on your description, probably not. Normal wear and tear is not covered by the warranty. This is the US Warranty, so yours might be slightly different. https://www.asus.com/support/images/upload/warranty/us_ZenFone.pdf

I'm referring to Section 6 (d).


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Can I get it replaced outside warranty ... By paying ofcourse directly in one of your repair centers ?

LP_ASUS
Community Legend I
Yes, that should be possible. Of course it is dependent on whether they have parts, which is not guaranteed due to the Coronavirus.
Just a heads up, the display is the same component as the exterior glass, which means it is probably an expensive part. Check with the repair center for a final quote, but it likely will not be cheap.

PowerCat
Star III
Aah will wait for it to get a bit more scratched up I guess.