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cell phone turns off by itself

rpalharini
Star I
hello, my Rog Phone 2 is shutting down by itself when it reaches a temperature of 35 C°. I already changed the battery and reset the cell phone but it didn't work, what should I do?

6 REPLIES 6

nakul696
Star III
Seems like this phone's Tj max has gone to below 40deg C! My phone turns off at 39deg.
And that means that the processor is of poor quality that couldn't last for 2 years or the ASUS guys have messed up big time with all the new firware updates.
In all the cases, we consumers have been the victims of Asus's incompetence with smartphones!

Gustav_ASUS
Community Legend III
@rpalharini If you're encountering shutdown issues with your ROG Phone II, please contact a local ASUS authorized service center and let them take a look at your device.