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can not open bootloder

Star I
Please tell us some basic information before asking for help:
Model Name:rog2
Firmware Version:ww_17.0240.2007.27_0
Rooted or not:no
Frequency of Occurrence:ever
APP Name & APP Version (If your issue relates to the app):Unlock Device App
Hello everyone,

I can't unlock the bootloader because when I use the app an unknown error appears probably due to the network.
I use the latest Unlock Device App app taken from the official Asus website and I use the Android 10 system.
I tried all the solutions i found on google, it didn't work.

the device S/R : L3AIKN0527345HD
IME1 : 357071102470572
IME2 : 357071102470580

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Star III
Same problem here unable to unlock bootloader.

Community Manager
Community Manager
We will release new unlocktool to fix this issue next week. Please kindly wait and download the new one later.
Sorry for the inconvenience caused.