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Auto shutdown

Please tell us some basic information before asking for help:
Model Name: ROG Phone 2
Firmware Version:ww
Rooted or not: not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Auto shutdown when i play bgmi on 2.96 GHz in xmode
How to fix plz help me
7 REPLIES 7

arpitgenius
Rising Star I
waseemahmad9718

Please tell us some basic information before asking for help:

  1. Model Name: ROG Phone 2
  2. Firmware Version:ww
  3. Rooted or not: not
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

Auto shutdown when i play bgmi on 2.96 GHz in xmode

How to fix plz help me


Auto shutdown
Same problem here. Already been to service center, they just downgraded the software but no luck.

ronald1985
Community Legend I
arpitgenius

https://zentalk.asus.com/en/discussion/comment/187973#Comment_187973

Same things happens with my mobile. While playing pubg, my mobile restarts when I receive calls. This happens 2/10 times when a call is received.

I took my phone to the service center last year and they only downgraded the software and the issue is still persisting.


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Clearly it isn't software if downgrading didn't work. So you will need to visit service centre again and let them know what happened.

arpitgenius
Rising Star I
ronald1985

https://zentalk.asus.com/en/discussion/comment/188834#Comment_188834

Clearly it isn't software if downgrading didn't work. So you will need to visit service centre again and let them know what happened.


View post
No point in going. My phone is out of warranty. I have to live with it.