cancel
Showing results for 
Search instead for 
Did you mean: 

Audio wizard not working for Amazon music please help

anjubunny123
Zen Master I
I have set up my bass custom profile in audio profile but its not working it's just playing normal profile for Amazon music
@Anders@Anders_ASUS @CH_ASUS @gustav8794 @Gustav_ASUS
1 ACCEPTED SOLUTION

CH_ASUS
Community Legend II
anjubunny123

I have set up my bass custom profile in audio profile but its not working it's just playing normal profile for Amazon music

@Anders@Anders_ASUS @CH_ASUS @gustav8794 @Gustav_ASUS


Audio wizard not working for Amazon music please help
Hi
This is unfortunately not a bug in itself - it is related to how Amazon has designed their music app which is out of our control. AudioWizard effects do not work with low-latency audio output mode - and Amazon switches at will between using Low latency or Deep Buffer playing modes, and it can be different modes between different songs, and users, and time.

View solution in original post

2 REPLIES 2

CH_ASUS
Community Legend II
anjubunny123

I have set up my bass custom profile in audio profile but its not working it's just playing normal profile for Amazon music

@Anders@Anders_ASUS @CH_ASUS @gustav8794 @Gustav_ASUS


Audio wizard not working for Amazon music please help
Hi
This is unfortunately not a bug in itself - it is related to how Amazon has designed their music app which is out of our control. AudioWizard effects do not work with low-latency audio output mode - and Amazon switches at will between using Low latency or Deep Buffer playing modes, and it can be different modes between different songs, and users, and time.

anjubunny123
Zen Master I
CH_ASUS

https://zentalk.asus.com/en/discussion/29151/audio-wizard-not-working-for-amazon-music-please-help

Hi

This is unfortunately not a bug in itself - it is related to how Amazon has designed their music app which is out of our control. AudioWizard effects do not work with low-latency audio output mode - and Amazon switches at will between using Low latency or Deep Buffer playing modes, and it can be different modes between different songs, and users, and time.


View post
@CH_ASUS It's strange cause Amazon app used to support my bass profile untill you guys rolled out your WW-17.0230.2004.60 software update,but after I updated to may WW-17.0230.2004.60 security patch ,it is no longer supporting audio wizard.is there any reason behind this?
When I use a third party equalizer from playstore and play a song in Amazon music then go to audio wizard,then set my bass profile and boom my profile is working in audio wizard even when I turn off the thirdparty equalizer app