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Asus ROG Phone 2 Network Problem

Krzyzko
Star I
Please tell us some basic information before asking for help:
Model Name: Asus ROG Phone 2
Firmware Version: PKQ1.190414.001.WW_Phone-16.0631.1910.44-0 M3.13.33.31-Yoda_875021
Rooted or not: Rooted
Frequency of Occurrence: Often every 5-10 minutes.
APP Name & APP Version (If your issue relates to the app): Any application that uses mobile internet.
I use two SIM cards, I use one of them for internet, it stops working.
It happens like this:
I am using an application that uses mobile internet> internet stops working> in the status bar I see 4G and two arrows (download and upload), I noticed that the download is not flashing, and the upload is yes> the sim card range disappears> I have to enter the settings, turn the SIM card off and on.
It does not matter what SIM card slot I use, the problem is the same.
The problem had come and gone before. Now he has reappeared and much more often.
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2 REPLIES 2

yaduwanshishubh
Star III
Same issue for me, but my range does not disappear but it becomes half.

ccode8806
Star III
I have at&t & t-mobile sim, mine disconnects from t-mobile. But the other day I had to change apn for some reason to get my data back.
Although my 1yr straight talk at&t plan did expire that day, but I had 1 month plan already in place for continuous service.
Need volte enabled on at&t. I haven't had any luck with t-mobile being reliable on the phone.