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Asus ROG Phone 2 Hanging

AkshayS1997
Star I
My phone is completely frozen, i.e neither the buttons nor the screen is working, It is completely unresponsive.
It's been stuck for about half an hour with absolutely no response. Is there anyway I can fix this?
6 REPLIES 6

ronald1985
Community Legend I
AkshayS1997

My phone is completely frozen, i.e neither the buttons nor the screen is working, It is completely unresponsive.

It's been stuck for about half an hour with absolutely no response. Is there anyway I can fix this?


Asus ROG Phone 2 Hanging
When you restart your phone, does the issue go away?
If so, everytime you unlock your phone, press the recent apps button (the left side button if you have the Classic navigation setup) and close all apps.
See if that improves your situation.

Gustav_ASUS
Community Legend III
@AkshayS1997 Try holding volume down + power button to force a restart.

AkshayS1997
Star I
ronald1985

https://zentalk.asus.com/en/discussion/31659/asus-rog-phone-2-hanging

When you restart your phone, does the issue go away?

If so, everytime you unlock your phone, press the recent apps button (the left side button if you have the Classic navigation setup) and close all apps.

See if that improves your situation.


View post
Once it restarts it's fine.
But it just hung again and it's been stuck for over 30 minutes now

AkshayS1997
Star I
Gustav_ASUS

@AkshayS1997 Try holding volume down + power button to force a restart.


View post
I'm not able to to do anything on the phone. It's just completely frozen and unresponsive to all inputs.