Asus ROG Phone 2 charging issue

[aman_goyal1099]

Please tell us some basic information before asking for help:
Model Name: Asus ROG Phone 2
Firmware Version:
Rooted or not: Not
Frequency of Occurrence: Started occurring in past few weeks
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Since past few weeks, my asus phone is charging quite slowly. Barely charges 1% in 10 minutes and initially it used to charge 1% per minute. When I use my phone while charging, the battery reduces.
Please help as to what I should do in this case? @Gustav_ASUS

[Kanu]

The problem is with the wire. If you're using the original one that came with the phone.

[AmitGarde]

aman.goyal1099

Please tell us some basic information before asking for help:

1. Model Name: Asus ROG Phone 2
2. Firmware Version:
3. Rooted or not: Not
4. Frequency of Occurrence: Started occurring in past few weeks
5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

Since past few weeks, my asus phone is charging quite slowly. Barely charges 1% in 10 minutes and initially it used to charge 1% per minute. When I use my phone while charging, the battery reduces.

Please help as to what I should do in this case? @Gustav_ASUS

Asus ROG Phone 2 charging issue

What if you change the cable? Any diffrence in charging behaviour??

[aman_goyal1099]

AmitGarde

https://zentalk.asus.com/en/discussion/45202/asus-rog-phone-2-charging-issue

What if you change the cable? Any diffrence in charging behaviour??

View post

So I tried charging other phones with my charger and it was working fine.

[ButterChicken]

While Charging Check
on lock screen its shows
charging or Fast charging
only charging means ur charger or cable not working well
Fast charging means charger working good