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Asus ripped us off

Gaurav_ROGII
Rising Star I
Please tell us some basic information before asking for help:
Model Name: rog 2
Firmware Version: latest
Rooted or not: not
Frequency of Occurrence: every damn time
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I was having screen blackout and auto restart problems since october 2020, I got my device's motherboard replaced in December but still it heats like hell, heavy frame drops in games, bottom speaker got destroyed and while scrolling continously 120hz also feels like 60hz, and also few days back my device got restarted on its own again. Asus should only focus on making gaming pcs and laptops not on gaming phones! feels like I've wasted my money.

7 REPLIES 7

India220
Rising Star I
Gaurav ROGII

Please tell us some basic information before asking for help:

  1. Model Name: rog 2
  2. Firmware Version: latest
  3. Rooted or not: not
  4. Frequency of Occurrence: every damn time
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

I was having screen blackout and auto restart problems since october 2020, I got my device's motherboard replaced in December but still it heats like hell, heavy frame drops in games, bottom speaker got destroyed and while scrolling continously 120hz also feels like 60hz, and also few days back my device got restarted on its own again. Asus should only focus on making gaming pcs and laptops not on gaming phones! feels like I've wasted my money.


Asus ripped us off
Congratz, now you finally understand. Have you paid for motherboard replacement?

Gaurav_ROGII
Rising Star I
India220

https://zentalk.asus.com/en/discussion/46100/asus-ripped-us-off

Congratz, now you finally understand. Have you paid for motherboard replacement?


View post
nope, I got it replaced under warranty but still Idk it sucks using my phone

ARP_ASUS
Community Legend II
Hi Gaurav,
I already have your details. Have shared the same ahead. Request your patience on the same.

dayakarch14
Star III
Asus says software issue if u go for hardware problem and when their os issue they say its hardware problem. Well we are doomed anyway.