Firstly thank you ASUS team for your hard work and also during this virus spreading across the world.
My question and issue is, ofcourse the FOTA could take a few weeks so I decided to do a manual update. I have inserted it into my root directory but the phone does not pick up the update at all even with several reboots. I then renamed it to "UL-ASUS_I001_1-ASUS-17.0210.2001.70-1.1.97-user" as suggested by someone on this forum and it picked up the file and asked me to update, as soon as I press OK it just says system update failed. Am I missing or doing something wrong?