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Rog phone 8 pro camera issues

ravis854
Star III

Front camera cannot be uses, earlier flip camera icon would be shown. Now flip camera icon/button not seen. Also zoom function used to show 0.1, 1x, 2x and 3x. Now only shows 3.9 x and 1x. Face recognition and screen recorder app cannot be used now, were working previously @Matias 

5 REPLIES 5

Mattias_ASUS
Moderator
Moderator

Hello @ravis854 

I would recommend doing a SMMI test to see if there is something wrong with the camera module, to do this you open the calculator and type ".12345+=" and select a single test, in there you can test if the camera modules are working as expected.

If they are not then I would advice reaching out to your closest ASUS Service Center, so that they can take a closer look.
https://www.asus.com/support/service-center-location/

Why is this issue happening after software update says added ui for front camera cutout. For the SMMI rest it shows failed.

Even haptics have been misbehaving a lot since new update, even touching the phone on side (where 3.5 mm jack is there) activates the haptics

Valentin1998
Star I

Salutări,am întâmpinat aceași problemă cu camerele și **bleep** pot ajunge sa pot rezolva această problemă?