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Rog phone 6 camera not ready

Greyskies
Star I

Model Name: ASUS ROG PHONE 6

Firmware Version: 33.0610.2810.104

Rooted or not: NOT

Frequency of Occurrence: Constant

APP Name & APP Version (If your issue relates to the app): Camera

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

Cannot open camera app, any time I try it says "Camera not Ready" I have tried to open it with third party apps it will not work, I opened it in safe mode and it will not work, I have cleared the cache and storage and it will not work, I did a SMMI test and it couldn't open any camera (front or rear) or access the flashlight. Please help!

2 REPLIES 2

Mattias_ASUS
Moderator
Moderator

Hello @Greyskies !

I recommend contacting your closest ASUS Service Center so they can take a look at the device.

https://www.asus.com/support/service-center-location

Did you get your issue fixed? What was the cause and if it was fixed how much did it cost? Please let me know since I'm facing the exact same problem with my Rog 6.