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I don't receive system updates

Ferrenbre
Star I

When I bought the phone it didn't update the system (February 2023) and it's still in Android 12. I check for updates and nothing. It's not rooted. Version is detailed on the screenshot I attached. 

2 REPLIES 2

Titan_ASUS
Community Manager
Community Manager

@Ferrenbre 

Hello, may I know if your phone is Tecent version? If yes, it will not receive FOTA and the only way to upgrade phone is update launcher. Thank you.

ZenBot
Community Manager
Community Manager
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