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Having weird camera issues/crashes... any fix?

DZHEX
Star III
Please tell us some basic information before asking for help:
Model Name: AI2201_C
Firmware Version:32.2810.2208.163
Rooted or not: not
Frequency of Occurrence: recently/always
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I just tried taking some pictures and the camera view started getting inverted and in a blue tone.
img-20220915-204410.jpg
img-20220915-204403.jpg
The phone was not moved between the pictures and the picture was not edited. This was happening with both, the default camera app and OpenCamera (why can we not use gamegenie to assign airtriggers to default camera actions, again?). Eventually the camera hanged and the phone rebooted. What's going on?
I updated the software recently, not sure if I used the camera until now after updating.
Edit: Forgot to mention that this happened first time after launching OpenCamera via squeeze gesture while the phone was locked, and it behaved... weirdly, not sure how it happened (I jumped up from a sofa to take the picture and got "flashbanged", so I'm not 100% sure what exactly happened and how 😅). I was unable to zoom out for some reason.
Edit: I am hearing some sort of clicking while the camera is active. I made sure that it isn't the horizon signal.
59 REPLIES 59

DZHEX
Star III
I tried switching to the front camera and trying the other cameras to see if they also cause the issue... however, I have not had the problem occur anymore. So might be a possible fix...

Danishblunt
Hall of Fame I
First of all, i love your maine coon.
As for the camera part, what do you mean clicking sound? This one is by far the most worrysome.

DZHEX
Star III
Danishblunt

First of all, i love your maine coon.

As for the camera part, what do you mean clicking sound? This one is by far the most worrysome.


View post
Thanks!
The view occasionally froze, then there was a quiet click and it started moving again... Absolutely no idea what it was. I tried to turn the camera around to see if something moves when it clicked, but I didn't see anything. Now it's not happening anymore.

Danishblunt
Hall of Fame I
DZHEX

https://zentalk.asus.com/en/discussion/comment/228172#Comment_228172

Thanks!

The view occasionally froze, then there was a quiet click and it started moving again... Absolutely no idea what it was. I tried to turn the camera around to see if something moves when it clicked, but I didn't see anything. Now it's not happening anymore.


View post
Keep an eye on it. If it clicks again stop using the camera, altho i feel that next time it will probably be dead instead.
The click is something a devices over current / over voltage circut would trigger. Basicially you dodged a bullet since your phone tried to nuke itself. We already had reports of dying rog6 phones in the chinese market and since the rog6 is a copy and paste of the rog5 in many ways its safe to assume its going to suffer from the same fate. So yeah this might be valuable information to determine what keeps nuking the rog 5/5s and rog6 phones.

@FunBike31 tagging you here since you might want to see this. Phone trying to nuke camera lens.