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Android Crash

Moaqito
Star I

Hi.

I've got problems with my Asus rog phone 6.

Two months ago, the phone started going crazy when launching applications. It can turn off and then have problems starting. the flashlight does not turn on despite clicking on it, as if it saw some application that was currently using it. These problems are becoming more frequent and more irritating. What could be the reason for this behavior of the phone? I will also add that NFC stopped working about a year ago, but I have no way of checking whether it is the fault of the software or the reader.

#ph

2 REPLIES 2

Mattias_ASUS
Moderator
Moderator

Hello @Moaqito 

Some of the issues you are mentioning could be part of update bugs, I would recommend trying a factory reset to see if it solves the issue.
For the NFC issue you can do a SMMI test by typing ".12345+=" in the calculator, selecting Single Test and then selecting NFC Tag Reader Test.

If it still doesn't work after a reset I recommend you contacting your closest ASUS Service Center.

Moaqito
Star I

I can't do factory reset, because i forgot password to metamaska.