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Wifi & Wifi-Hotspot Not Working

freakingrocky
Star I
Please tell us some basic information before asking for help:
Model Name: ASUS Rog Phone 5
Firmware Version: Android 11 (18.0840.2106.86)
Rooted or not: Not Rooted
Frequency of Occurrence: All the time
========================================
So my wifi & wifi-hotspot suddenly stopped working. They won't turn on at all (the hotspot says Error when I try turning it on from this screen). I tried booting into safe mode (doesn't work there also). Tried restarting it several times. Not sure what to do anymore. I don't wanna lose data so if you know how to fix this, Let me know.
screenshot-20210725-205943713.jpg

515 REPLIES 515

ZT-83edda0e
Rising Star I
Lord_Messi

https://zentalk.asus.com/en/discussion/comment/182685#Comment_182685

Not gonna happen

India is their biggest market after Taiwan

They would released their new products there second after Taiwan


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I don't think they consider as potential market. Asus launching sub standard products in India compared to Taiwan, release new products month after global announcement and now stopped providing customer service. Companies like Samsung and Xiaomi provide prompt resolution instead of huge customer base.

ZT-83edda0e
Rising Star I
Lord_Messi

https://zentalk.asus.com/en/discussion/comment/182685#Comment_182685

Sell your phone ASAP

You can save your money to buy samsung x amd which will be the real beast phone next year


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I think that's what Asus guys praying and stop bothering them. I just checked the exchange price with another OEM & going to loose 80% of money in just a month. I'm going to fight for my rights at consumer court.

ZT-83edda0e
Rising Star I
Hi Asus Moderators, if you think there is any brand respect of Asus then come forward and tell users about exact issues. Such a shame for you guys that it's a well known issue after so many users are complaining and no one care to give a single official reply after purchasing flagship device.

venkatrockstar7
Rising Star II
It's been nearly 30days no official statement from them. I don't want to change my mother board without any reasons just try to give the next update asap.

ZT-83edda0e
Rising Star I
Hi guys, I would like to appeal everyone to please raise a complaint in consumer helpline and consumer court then only these deaf people from Asus will listen to consumers. I have already raised complaints in both forum.