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Wifi & Wifi-Hotspot Not Working

Star I
Please tell us some basic information before asking for help:
Model Name: ASUS Rog Phone 5
Firmware Version: Android 11 (18.0840.2106.86)
Rooted or not: Not Rooted
Frequency of Occurrence: All the time
So my wifi & wifi-hotspot suddenly stopped working. They won't turn on at all (the hotspot says Error when I try turning it on from this screen). I tried booting into safe mode (doesn't work there also). Tried restarting it several times. Not sure what to do anymore. I don't wanna lose data so if you know how to fix this, Let me know.

515 REPLIES 515

Rising Star II
@Danishblunt I just scrolled some social media stuff at night and switched off my mobile around 1 am on 14 Aug, at morning I turned on my mobile, my mobile did not connected to wifi so I tried 2-4 times restart but there is no use and I reset my mobile but there is no use again. So I opened youtube and searched the issue there are 2-3 videos I opened one of the YouTuber name PTG UNBOX, he said it's a software bug it will be patched in an upcoming update

Hall of Fame I

Is there any way we roll the upgrade back?

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I made a topic here with a link on how to downgrade, check it out and report back.

Star III

I made a topic here with a link on how to downgrade, check it out and report back.

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But if you downgrade it, then you may void the warranty. Right?

Star III

Once again that makes no sense. Whoever told you that is throwing out half truths or lies. You do not flash the Wifi chip with a firmware update, so there is no way to brick it. I'll make a topic for diagnostic sake to find out if this is hardware or software.

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Yeah, I'm not tech-savvy too. So, I have to believe what they are saying. Sure, if you have any more information about this issue, then please share it with us. I have submitted my mobile to the service centre and they're gonna replace the motherboard.

Rising Star I
I'm telling you it's a manufacturing defect from fabrication unit and Asus want to hide it that's why they don't have courage to come forward & make an official press release to accept it. Please guys do as much tweets as possible to @asus_in @asus @sharmadinesh @vinay_asus @arnold_su6 to accept this problem. Otherwise we need to replace Motherboard every month and throw it to garbage after waranty.