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WIFI and audio jack not working after update Android 13

Ricoplo03
Star I

I'm from Indonesia.  My Asus ROG Phone 5s after Android 13 update WIFI and audio jack not working.  Previously on Android 12 it worked normally.

After restart WIFI worked, about 3-5 minutes it didn't work and bootlooped and WIFI didn't work anymore.

I tried everything in this topic, (Phone Reset, Factory Reset and more) but it doesn't work, problem not solved.

As a gamer, I am very uncomfortable with this problem

Please solve this problem.

9 REPLIES 9

Yellowfever
Star II

I am facing the same problem....i have been advised to change the motherboard...i also need to know the alternative 

Hi @Yellowfever ,

may I kindly ask whether you have encounter WiFi issue?

It is suggest that you try the below troubleshooting steps first.

https://www.asus.com/support/faq/1006657/

Also, I have PM you for confirming Wi-Fi issue details.
Could you please check the PM inbox at the top right corner of the screen and kindly provide the requested information?

Thank you.

Aureliannn_ASUS
Moderator
Moderator

Hi @Ricoplo03 ,

according to your problem, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first.

 https://www.asus.com/support/faq/1006657/

Also, I have PM you for confirming Wi-Fi issue details.
Could you please check the PM inbox at the top right corner of the screen and kindly provide the requested information?

Thank you.

Fierul
Star II

Same goes to me,after updating to android 13.my wifi and audio jack won't work properly.currently I'm using rog phone 5.is there the cause because android 13 are not compatible with rog 5.