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Wi-Fi and hotspot stopped working suddenly

arjav
Star I

I have been using Rog phone 5 since April 2021 and my phone work fine.

But yesterday out of nowhere Wi-Fi and hotspot stopped working suddenly.

PI have been regularly reading this forum and found multiple users complaining about the same.

If there is a practical solution available please provide.

As I have been reading others complaining the same for quite some time I Know it is a motherboard manufacturing fault which Asus newer acknowledged.

Please guide me how to repair the device without bearing the cost.

1 REPLY 1

Falcon_ASUS
Moderator
Moderator

@arjav 
Regarding the issue you have reported, please refer to the following FAQ to see if the situation can be resolved.
https://www.asus.com/support/FAQ/1006657 
If the issue persists, we kindly request you to send your phone for repair to further investigate the matter. Once you obtain the RMA number, please provide it to me so that I can notify the service center about your case. 

I have sent you a message, you can provide your contact information and RMA No through the message.
Sorry for any inconvenience it may be caused.