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When Im Screen Record my PUBG, I dont hear microphone voice. Why??

Star II
Please tell us some basic information before asking for help:
Model Name: ROG PHONE 5
Firmware Version: Latest
Rooted or not: Not Rooted
Frequency of Occurrence: Frequency
APP Name & APP Version (If your issue relates to the app): Screen Recoder & PUBG
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
My Question:
When Im Screen Record my PUBG, I dont hear microphone voice. Already select microphone at screen recorder setting but still dont hear my voice. ASUS please help me solve this problem. This is very big issue. I cant make PUBG Content because of this. 

Community Legend III
@shaifulbaktiya95 @ghyzriellgalez06 The next FOTA update will address this issue. When the update arrives, please test the screen recorder and get back to me with your results. Thanks for reporting this. 🙂

View solution in original post


Star III

I did some test with screen recording and here's what I found.

When in game microphone is on, the screen recording with microphone audio will not pick up microphone sound. But when in game microphone is off, screen recording with microphone audio will work, it will pick up microphone sound. It seems that there is a conflict between in-game microphone and screen recording microphone. And this is happening to pubg mlbb when you open your in-game microphone.

I hope the devs could fix this as soon as possible. I know this is a software issue, because the microphone recording is working, it just that when the in game microphone is on, it will not work.

This issue is not present with my rog 3.

Please fix this devs. As soon as possible..

In game microphone on.

In game microphone off.

View post
screen Recording via the phone microphone, without the use of headset/earphone microphone the sound is different also. Man, this phone has really a lot of issues and we have to wait for weeks to receive an update which is not a guarantee it will solve our problem with this phone
Screen recording with the use phone microphone.

Star III
Screen recording with microphone input using the speaker of the phone is really awful. Please help.

Star II
1) ROG 5 sound recorder works with microphone, 2) Call of Duty Mobile software microphone checked on, 3) ROG 5 Call of Duty Mobile microphone permissions set ON, 4) video screen recording works fine, - however, the microphone will not record my voice while screen recording is activated. Everything is checked good-anyone have any idea why voice cannot be recorded during game play screen recording? I’m beginning to believe the two functions aren’t software designed to work together??

Rising Star II
The same issue with mine and it is happening to all of the games when using microphone in game, such as PUBG. For some reason when you turn on the in game microphone, screen recording using microphone input will not capture audio. But when you turn off the microphone in game, it can screen record with microphone on it input. Which means it is having conflicts with the microphone use when using screen recording with microphone input and in game microphone on.
This is not present with rog 3.
Further more when you screen record with microphone input with using the speaker of the phone, the sound of recording is really awful. I dont know why this is happening. I hope this is only software issue because with rog 3. Everything regarding screen recording is good. The only thing with rog 3 is, it has a cap in screen recording. It can only record upto 3.87 gb

Rising Star II
You can also check my vids that i tested the screen recording with microphone input, with and without in game microphone "Internal & Microphone Audio Problem."