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sim card not detect

Star I
Please tell us some basic information before asking for help:
Model Name:rog phone 5
Firmware Version:
Rooted or not:not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Zen Master I
Hi @rasial
Could you please provide further details about your issue?
1.Which firmware version do you have at the moment?
2.Is the sim card not detected in one of the SIM slots or in both?
3.Does the same sim card work fine in another device?