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ROG Phone 5S suddenly died

ForestoAY
Star I

My ROG Phone 5s is only 1 year old, suddenly it died when opening Shopee when the battery was 80%. The charge indicator doesn't light up when it's plugged. The phone has never been dropped, never taken in water. How come? I need this phone to make transactions.

2 REPLIES 2

ForestoAY
Star I

So far there haven't been any problems with this phone. The phone ran smoothly before without any problems.

Falcon_ASUS
Moderator
Moderator

@ForestoAY 
We apologize for any inconvenience this may cause.
Please check the top right corner and kindly share the serial number and details requested in the PM inbox.
Thank you.