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ROG 5s problem of aeroactive cooler 5

SuuAI
Star I
Please tell us some basic information before asking for help:
Model Name: ROG 5s
Firmware Version:31.0810.1226.77
Rooted or not:not
Frequency of Occurrence:always
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I'm using aeroactive cooler 5 for a few times. When I'm using it again, I cannot use it again. But the the phone can detect the cooler but it not function anymore. Did I must to revert from Android 12 to 11?
3 REPLIES 3

Mattias_ASUS
Moderator
Moderator
Hello!
We have gotten a couple of updates lately, does this issue still happens? In that case please let me know 🙂

SuuAI
Star I
Yes, it still happen, im just update new software. I hope i can get advise how to fix it. Thank you.

ASUS_Bot
Rising Star I
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