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Rog 5s auto reboot twice in day

Engineer
Star I
Please tell us some basic information before asking for help:
Model Name: rog 5s 1005DA
Firmware Version: WW_18.1220.2201.192
Rooted or not: not rooted
Frequency of Occurrence: twice in day or three times in a day
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================

It starts again and again twice in days air three times in a days. Sometime it's reboot when is in idol state.
And some it took too long to reboot.. it just black and no any keys work even power key do not work and took 5 to 10 minutes to back on normal state.
Same behavior I recorded on last 3 updates.

What is the solution?
It's garage..
2 REPLIES 2

Indr
Rising Star II
Engineer

Please tell us some basic information before asking for help:

  1. Model Name: rog 5s 1005DA
  2. Firmware Version: WW_18.1220.2201.192
  3. Rooted or not: not rooted
  4. Frequency of Occurrence: twice in day or three times in a day
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

It starts again and again twice in days air three times in a days. Sometime it's reboot when is in idol state.

And some it took too long to reboot.. it just black and no any keys work even power key do not work and took 5 to 10 minutes to back on normal state.

Same behavior I recorded on last 3 updates.

What is the solution?

It's garage..


Rog 5s auto reboot twice in day
Same things happened with me Bro!
But now a days device not restarting, it's switch off on its own, i have to press power key for switch on..
Faced random restart(specially happened when device is in idle mode) then faced also black screen twice in 7 months..
Ghost switch off happened near about 5 days ago, let's see when happened again?

Engineer
Star I
I have also experienced 2 auto switched off last 12 hours and I struggled 10 12 minutes to switch on.
Any solution?