cancel
Showing results for 
Search instead for 
Did you mean: 

ROG 5 Wifi not turning on after 31.0810.1226.91 update

vin42009
Star I
Please tell us some basic information before asking for help:
Model Name: ROG 5
Firmware Version:31.0810.1226.91
Rooted or not: Not rooted
Frequency of Occurrence: continuous
APP Name & APP Version (If your issue relates to the app): Wifi
I keep my automatic updates on and never check the patch notes, however this issue got me to do that.
I cannot turn my Wifi On
Please help,.

7 REPLIES 7

Danishblunt
Hall of Fame I
vin42009

https://zentalk.asus.com/en/discussion/comment/220560#Comment_220560

could you help me understand what needs to be repaired here? which was ruined because of a software update?

looking at the price, i assume that it could be the price of the motherboard, well, replacing the motherboard and phone gets updated to this patch - the wifi will stop working again, right?


View post
Correct its the motherboard. Wifi chip dying on the Rog5 is very common.
freakingrocky

Please tell us some basic information before asking for help:

  1. Model Name: ASUS Rog Phone 5
  2. Firmware Version: Android 11 (18.0840.2106.86)
  3. Rooted or not: Not Rooted
  4. Frequency of Occurrence: All the time

========================================

So my wifi & wifi-hotspot suddenly stopped working. They won't turn on at all (the hotspot says Error when I try turning it on from this screen). I tried booting into safe mode (doesn't work there also). Tried restarting it several times. Not sure what to do anymore. I don't wanna lose data so if you know how to fix this, Let me know.

screenshot-20210725-205943713.jpg


Wifi & Wifi-Hotspot Not Working

ARP_ASUS
Community Legend II
Hi vin42009,
Apology for the experience. For now, request you to please visit the service center. Please share the RMA via PM if you have any issues during service or any issues confirm via PM as well.
Thanks.

ASUS_Bot
Rising Star I
Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.