GarethJaxWhat should i do,should i speak with asus?Will they repair the phone or replace it since there hasnt been many days since day of purchase and problem appeared from the start.
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1. Asus ROG 5 16gb 256gb Black
4. Intermittent during calls
During calls I "disappear" for a brief moment, so the one I talk with cannot hear me. Then it's fine again, might just last a second or a few. It occurs randomly during calls, at times there are no issues for 15 minutes, then it can happen every second minute.
This happens with different people I talk with and on my old ROG (first generation) phone this doesn't occur with the same connection.
First I thought it might be due to how I hold the phone but it can happen on speakers too.
Anyone else experienced this?
Loving the phone otherwise, but this is rather annoying!
Asus ROG 5 - Voice disappear during calls
krnapjwait,you saying that this could be a problem with software?Not problem with one of the microphones?Have you read anything except those 2 threads that people have this problem?
Rather than getting it repaired ,ask them to show you an rog with latest updated firmware which doesn't have this problem .
krnapjSo... Asus have told me to reset the phone to "avoid problems with software".
If it was a problem with hardware it should always be there , it only starts after a couple of minutes of talking on speakerphone , and when it starts you toggle the speaker off n then on n it goes away, I don't see how this can be a hardware problem , and alot of us have it.it is unlikely that so many of us got faulty microphones. But I am no tech expert.
Moreover if it was a hardware problem , these moderators must have replied and directed us to go to service center.
But since they are not replying , m sure they took note of it and are trying to work on it .
That is just what I think .