GarethJaxWhat should i do,should i speak with asus?Will they repair the phone or replace it since there hasnt been many days since day of purchase and problem appeared from the start.
Please tell us some basic information before asking for help:
- Model Name:
- Firmware Version:
- Rooted or not:
- Frequency of Occurrence:
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
1. Asus ROG 5 16gb 256gb Black
4. Intermittent during calls
During calls I "disappear" for a brief moment, so the one I talk with cannot hear me. Then it's fine again, might just last a second or a few. It occurs randomly during calls, at times there are no issues for 15 minutes, then it can happen every second minute.
This happens with different people I talk with and on my old ROG (first generation) phone this doesn't occur with the same connection.
First I thought it might be due to how I hold the phone but it can happen on speakers too.
Anyone else experienced this?
Loving the phone otherwise, but this is rather annoying!
Asus ROG 5 - Voice disappear during calls
EftapsixosRather than getting it repaired ,ask them to show you an rog with latest updated firmware which doesn't have this problem .
Well I have found more people having same problem.
I spoke with Asus they told me to send them the audio file and that probably I will have to ship the device for repair to Czechia.
REPAIR not replacement.
They will open the device and fix things for a problem that happen wd from the first day. Device is 20 days old