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[PLEASE] WIFI / HOTSPOT PROBLEM ROG PHONE 5 12/256GB

ARIEF14
Star I

Let me introduce myself, I am From Indonesia

I have WIFI problem with my ROG Phone 5 after update
And I try to downgrade again, but its not working, my phone WIFI its still DEAD

If I try to restart my phone, its working but not to long, just 3 Minutes and Crash it again (Restarting)

Please How I Supposed to do, i try everyting in this topic, (Reset Phone, Reset Factory BLA BLA BLA)

AND ITS NOT WORKING

Please Admin

11 REPLIES 11

keren_ASUS
Moderator
Moderator

Hi @ARIEF14 

 

Can you go through these troubleshooting steps:

https://www.asus.com/support/faq/1006657/

I Tried, but its not working

If I restarted phone, wifi showing but after 3 minutes, phone crash (restarted) and wifi not working anymore

Hi @ARIEF14 ,

We apologize for any inconvenience this may cause.
Please check the top right corner and kindly share the serial number and details requested in the PM inbox.

Thank you!

Hii ASUS Team,

I also have the same problem with my ROG 5.

After upgrade to Android 13, wifi doesn't work properly. The warranty has ended suddenly an event like this happened. can I get an additional warranty?
previously I never experienced problems while using android 12.

Pls advise.