PAKAI 4 BULAN WIFI MATI, KE 10 BULAN ROG 5S MATI TOTAL

[Leny]

SAYA KECEWA DENGAN PRODUK ASUS ROG5S.. BELI DI ERAFONE, PAKAI 4 BULAN WIFI MATI, KEMARIN MATI TOTAL!!! SAYA KE ASC MINTA GANTI UNIT BARU, SAYA GAK MAU GANTI MOTHERBOARD NYA, SAYA GAK BISA JUAL LAGI KARNA IMEI BERBEDA DENGAN DUS!!! SAYA KAPOK, DAN SAYA MAU JUAL SAJA HP NYA! KECUALI BISA TUKER TAMBAH ROG 6. SAYA AKAN COBA PAKAI LAGI! SELAMA PAKAI HP MEREK LAIN, AWET2 AJA TUH, GAK ADA MATI TOTAL. INI MATI TOTAL, KATA NYA SPEK GAMING, TAPI DI PAKE BUAT SHOPPING SHOPEE , TOKOPEDIA AJA HP NYA GAK KUAT!!! PRODUK GAGAL KOK MASIH DI JUAL?? YANG MATOT BUKAN CUMA 10 ORANG AJA! TAPI RATUSAN ADA X!!!

[keren_ASUS]

Hello @Leny 

I'm so sorry for the trouble this has caused you. Please reach out to the service center since it's only been 4 months since you purchased. Thank you! 

 https://www.asus.com/id/support?id=1

[Leny]

I AM DISAPPOINTED WITH THE ASUS ROG5S PRODUCT.. Bought it at ERAFONE, USED 4 MONTHS, WIFI WAS OFF, YESTERDAY IT WAS TOTALLY OFF!!! I went to ASC ASKED TO CHANGE A NEW UNIT, I DON'T WANT TO CHANGE THE MOTHERBOARD, I CANNOT SELL IT AGAIN BECAUSE THE IMEI IS DIFFERENT WITH DUS!!! I AM CAREFUL, AND I WANT TO SELL THE HP ONLY! UNLESS YOU CAN EXCHANGE ADD ROG 6. I WILL TRY TO USE IT AGAIN! AS LONG AS YOU USE ANOTHER BRAND OF HP, IT WILL LAST, THERE IS NO TOTAL DEAD. IT'S DEAD TOTALLY, THEY SAY THE GAMING SPEC, BUT IT'S USED FOR SHOPPING SHOPEE, TOKOPEDIA ONLY THE HP IS NOT POWERFUL!!! THE PRODUCT FAILED WHY IS IT STILL SELLING?? IT IS NOT ONLY 10 PEOPLE WHO MATOT! BUT HUNDREDS THERE ARE X!!!

[Leny]

Service center only change motherboard!!!! whattt??? This died!!!!! IF ONLY CHANGE MOTHERBOARD, I CAN NOT SELL THIS PHONE AGAIN, BECAUSE , THIS IMEI NUMBER IS DIFFERENT FRONT THE BOX !!!! I WANT TO CHANGE NEW PHONE!! I WANT TO SELL IT, I DONT WANT USE THE STUPID PHONE AGAIN!!!!!!! 

[Zarian]

Did they give you a refund or exchange the product?