Blosky
Please tell us some basic information before asking for help:
- Model Name: Rog phone 5
- Firmware Version: ww_18.0840.2112.210
- Rooted or not: No root
- Frequency of Occurrence: Since today, 08/01/2022
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Hi, i was in the last version (2112.200) using my phone today normally on youtube, then the sound stopped working, i closed youtube and opened it up again but still no sound, i played a music on Deezer and no sound either, i restarted the phone without luck either, i saw that there was a new update (2112.210) so i did the upgrade but i still have no sound. When on a call, the other person can hear me but i cant hear anything, when on speaker, the other person can't hear me.
It was working normally, ¿what happened and how can i fix it?
No sound
To further investigate, please can you go to the calculator, type in .12345+= and then do single test. Perform speaker test and post your results.
*DISCLAIMER: I don't have a ROG 5 and I am assuming the same diagnosis can be done using the calculator similar to older ROGs.
