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I have a ROG 5 tencent but my ROM is global I have lot off problem this phone Sim error, fingerprint

bodheul
Star I
Please tell us some basic information before asking for help:
Model Name:ROG 5 tencent
Firmware Version :WW-18.0840.2112.210
Rooted or not: no

I have a ROG 5 tencent but my ROM is global I have lot off problem this phone Sim error, fingerprint error, vibration not working, Airtriggers not working.. what can I do please help me...
1. Sim not working
screenshot-20220121-024822625.jpg

2. Fingerprint not working
screenshot-20220121-025008543.jpg
Please help me
3 REPLIES 3

Gustav_ASUS
Community Legend III
@bodheul We strongly recommend that you contact your reseller, as this is not a supported configuration, and we can't guarantee that it will function properly.

k_huat
Rising Star II
bodheul

Please tell us some basic information before asking for help:

  1. Model Name:ROG 5 tencent
  2. Firmware Version :WW-18.0840.2112.210
  3. Rooted or not: no

I have a ROG 5 tencent but my ROM is global I have lot off problem this phone Sim error, fingerprint error, vibration not working, Airtriggers not working.. what can I do please help me...

1. Sim not working

screenshot-20220121-024822625.jpg

2. Fingerprint not working

screenshot-20220121-025008543.jpg

Please help me


I have a ROG 5 tencent but my ROM is global I have lot off problem this phone Sim error, fingerprint
U need to get a trusted n reliable reseller in your country when u buy a china tencent version, it's cheaper ( in my country) n the same wifi n fingerprint problem do happened, just only takes longer time to send the phone back to China for motherboard replacement
https://m.facebook.com/story.php?story_fbid=4660867117344098&id=100002625663637

k_huat
Rising Star II
I do notice most of the phone repairs from this shop in my country are gaming phone: rog n blackshark included, starting from second years where warranty ended. I guess that's our fate choosing a gaming phone. Anyone can advise how to avoid this perhaps?
https://m.facebook.com/story.php?story_fbid=4466489240115221&id=100002625663637