HUGE DISPLAY PROBLEM ON ROG
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09-27-2021 10:26 PM
Please tell us some basic information before asking for help:
ROG5
18.0840.2107.151
NOT ROOTED
DISPLAY PROBLEM
APP Name & APP Version (If your issue relates to the app):
everything was cool until yesterday night
All of a sudden when I pressed the lock button it locked but it didn't turn on when I press lock button again .
So I restarted it the screen became so laggy like I was using 10hz so I patiently went to setting and changed the hz rate to 144hz and it was very smooth but if I changed it back to 120 or 60 hz it would start lagging.
And another problem is that the brightness is locked at maximum capacity and I can't change the brightness.
And if I press the lock button I should restart phone again to use it cause it won't show screen .
So shortly
1.Brightness locked
2.cant use on 60hz and 120hz
3.cant lock screen if I lock I should restart
I am on the latest updates
Still it's like this what to do?
========================================
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09-28-2021 12:27 AM
sanjangowda007You are in the wrong forum as this is for ROG 2.Please tell us some basic information before asking for help:
- ROG5
- 18.0840.2107.151
- NOT ROOTED
- DISPLAY PROBLEM
- APP Name & APP Version (If your issue relates to the app):
everything was cool until yesterday night
All of a sudden when I pressed the lock button it locked but it didn't turn on when I press lock button again .
So I restarted it the screen became so laggy like I was using 10hz so I patiently went to setting and changed the hz rate to 144hz and it was very smooth but if I changed it back to 120 or 60 hz it would start lagging.
And another problem is that the brightness is locked at maximum capacity and I can't change the brightness.
And if I press the lock button I should restart phone again to use it cause it won't show screen .
So shortly
1.Brightness locked
2.cant use on 60hz and 120hz
3.cant lock screen if I lock I should restart
I am on the latest updates
Still it's like this what to do?
========================================
HUGE DISPLAY PROBLEM ON ROG
Have you tried in safe mode to see if you get the same issue?
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09-28-2021 06:55 AM
.151 is the latest update for ROG Phone 5.
Try safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
If the issue still persists in safe mode:
Factory reset your phone after backing up the phone