GAME GENIE DOESNT WORK IN ROG 5S

[itsraizel]

GAME GENIE DOESNT WORK . the game genie doesnt work since 3 hours ago, what's happen???

[solarwarrior_sa]

I'm having this issue as well. Trying to open the Game Genie option in Advanced Settings doesn't work, at best causing a result to say that it is no longer working. In the Armory Crate it just says 'Loading, please wait'

[GabrielVlad]

Today when i enter in games i can not use air triggers and game genie 

[Falcon_ASUS]

Dear all
Please refer to the following instructions.
Sorry for any inconvenience it may be caused.

[Important Notice] Game Genie inactivity/crash solution
https://zentalk.asus.com/t5/announcement/important-notice-game-genie-inactivity-crash-solution/ba-p/...

Dear Valued users,

On December 11, 2024, at 3:30 PM, ASUS released an update to enhance the Game Genie app by expanding its supported game list. Unfortunately, an unexpected error occurred during the update process, causing the app to malfunction for some users. We sincerely apologize for any inconvenience this may have caused and are committed to resolving the issue promptly.  

We are currently preparing a fixed version of the Game Genie APK, which will be made available for download on the ASUS official website as soon as possible. In the meantime, if you urgently need to address this issue, you can follow the troubleshooting steps below:  

Important Note:

Please be aware that following these steps will reset all previous settings within the Game Genie app (except for macros). You will need to reconfigure them after completing the process.  

Troubleshooting Steps:

1. Check Network Connection:  

    Ensure your device is connected to the internet.  

2. Access Settings:  

    Open your device's settings and navigate to "Apps & Notifications."  

3. View All Apps:  

    Under the "Recently opened apps" section, select "See all apps."  

4. Show System Processes:  

    Tap the menu icon in the top-right corner and enable "Show system"  

5. Locate Game Genie:  

    Find and select "Game Genie" from the app list.  

6. Clear Storage:  

    Go to "Storage & Cache" and tap "Clear storage."  

7. Advanced Feature Settings:  

    Return to Settings and navigate to "Advanced" > "Game Genie." Ensure that notification permissions are enabled.  

8. Restart Your Device:  

    After completing the steps above, restart your device.

9. Verify the Fix:  

    Once restarted, go to Settings > Advanced Features > Game Genie. Tap "Manage Game List" to ensure the game list is displayed correctly.  

We appreciate your patience and understanding as we work to resolve this issue. For further assistance, please contact our customer support team.

[Islassds]

If Game Genie isn't working on your ROG 5S, try these steps:

1. Restart Your Device: A simple reboot might resolve the issue.
2. Check for Updates: Ensure Game Genie and your phone's system software are updated.
3. Clear Cache/Data: Go to Settings > Apps > Game Genie, and clear its cache or data.
4. Enable Permissions: Ensure Game Genie has the necessary permissions to function.