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Fingerprint doesn't work properlu

Star I
Please tell us some basic information before asking for help:
Model Name: Rog Phone 5s
Firmware Version: 31.0810.1226.91
Rooted or not: No
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
After I added my fingerprints, it's really hard (or impossible) to unlock with any fingerprint.
I try all my fingers and the result is the same. Rarely, it is success login and I have to press quite hard and keep my finger at the scanner for more than 3-4s.
I have my screen protector but when i uninstall the protector, there is no improvement.

Hall of Fame I

Tks for your info.

Is there anything that I can do to improve the sensor?

View post
Make sure your hands are always very clean, use in dark enviroments. You can attempt to make multiple profiles in the hopes of improving it, but overall it's just a really terrible fingerpring sensor.

Rising Star I
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