cancel
Showing results for 
Search instead for 
Did you mean: 

Does Rog 5 users after update to android 12 did the screen freezes into a black screen ?

WhiteShadow07
Star I
Please tell us some basic information before asking for help:
Model Name: rog 5
Firmware Version: 31.0810.1226.57
Rooted or not: not rooted
Frequency of Occurrence: 3 times
APP Name & APP Version (If your issue relates to the app): not specific.
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================

2 REPLIES 2

waxy78611
Zen Master I
WhiteShadow07

Please tell us some basic information before asking for help:

  1. Model Name: rog 5
  2. Firmware Version: 31.0810.1226.57
  3. Rooted or not: not rooted
  4. Frequency of Occurrence: 3 times
  5. APP Name & APP Version (If your issue relates to the app): not specific.

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================


Does Rog 5 users after update to android 12 did the screen freezes into a black screen ?
It's a big update, do a factory reset

ARP_ASUS
Community Legend II
Hi WhiteShadow07,
Is issue still there? Can you elaborate further on the black screen issue?