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Didn't get android 12 update

C4ke
Star II
Please tell us some basic information before asking for help:
Model Name: Rog phone 5
Firmware Version:
Rooted or not: No
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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What could be the delay in getting the update to android 12?
9 REPLIES 9

ExodusCODM
Rising Star II
C4ke

Please tell us some basic information before asking for help:

  1. Model Name: Rog phone 5
  2. Firmware Version:
  3. Rooted or not: No
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

What could be the delay in getting the update to android 12?


Didn't get android 12 update
You can get from official website , place the file inside the root folder for internal storage and you're good to go

C4ke
Star II
ExodusCODM

https://zentalk.asus.com/en/discussion/59094/didnt-get-android-12-update

You can get from official website , place the file inside the root folder for internal storage and you're good to go


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But I don't have root rights

hp9976802431
Rising Star II
C4ke

https://zentalk.asus.com/en/discussion/comment/207897#Comment_207897

But I don't have root rights


View post
Paste internal folder only automatically detect update file

C4ke
Star II
hp9976802431

https://zentalk.asus.com/en/discussion/comment/207898#Comment_207898

Paste internal folder only automatically detect update file


View post
But shouldn't they be in the air? (I have original phone)