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connection problem with aeroactive 5 cooler on asus rog 5 ultimate

Star I
Please tell us some basic information before asking for help:
Model Name: Rog 5 Ultimate
Firmware Version: latest
Rooted or not:
Frequency of Occurrence: comes and goes when it decides
APP Name & APP Version (If your issue relates to the app): trovo or screen cast in general
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
everytime i go to connect my livestream or screen cast to my laptop my aero active cooler fan 5 starts to blink green and never turns back on until i turn off the screen cast. there have been occasions where it would work by some miracle. but back then it would only turn on when i opened a game and now it just turns on automatically when i connect it.
Any help on this issue would be greatly appreciated because it starts to overheat vigorously throughout my streams without the fan.