Battery Drain Issues

[karthikraina404]

Please tell us some basic information before asking for help:
Model Name: ROG 5 GLOBAL EDITION
Firmware Version: ON Latest version
Rooted or not: not
Frequency of Occurrence: Daily
APP Name & APP Version (If your issue relates to the app): OS
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I JUST PLAYED 1HR PUBG AND 30MINS OF LISTENING MUSIC, PLEASE CHECKOUT THE BATTERY DRAIN ON SCREENSHOT AND PROVIDE A SOLUTION

[Anna-Kin]

Reaperzwolf

https://zentalk.asus.com/en/discussion/comment/171619#Comment_171619

Are you from India? If so go ahead and get it changed. I got my Rog 3 refunded after 8 months of usage. I have a good experience with Flipkart. They helped to refund the money and with that same amount i got my Rog 5. The only issue was my serial/Imei number was not mentioned in the Invoice copy of Rog 3 for which the Asus Service Centre denied any services. When complained to Flipkart they accepted their fault and in 5 days including weekend they refunded back the entire money.

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Yes, I am from India.
2 days back I had contacted support for a replacement but cancelled it, and now I only have the option for refund.
I had hoped for a replacement ☹️.

[ReaperZ_Wolf]

Anna-Kin

https://zentalk.asus.com/en/discussion/comment/171674#Comment_171674

Yes, I am from India.

2 days back I had contacted support for a replacement but cancelled it, and now I only have the option for refund.

I had hoped for a replacement ☹️.

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Call them out again. Tell them you are having lot of drainage issue in your phone. Ask for a replacement. Check what they have to offer then- Refund/Replacement. My advice would ve go for replacement anytime.

[Anna-Kin]

Reaperzwolf

https://zentalk.asus.com/en/discussion/comment/171681#Comment_171681

Call them out again. Tell them you are having lot of drainage issue in your phone. Ask for a replacement. Check what they have to offer then- Refund/Replacement. My advice would ve go for replacement anytime.

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Thanks for all the help man, I appreciate it.
If it's not too much trouble, before I make the final call, can you share a screenshot or just tell me in average, how much screen on time do you get with mixed usage.
I am asking this because based on your battery life I ll decide if my phone has a inferior battery or not.
So far, I have seen users who get 7 hours or more and user who got 12 hrs SOT with 3 hours of Youtube.

[ReaperZ_Wolf]

Anna-Kin

https://zentalk.asus.com/en/discussion/comment/171684#Comment_171684

Thanks for all the help man, I appreciate it.

If it's not too much trouble, before I make the final call, can you share a screenshot or just tell me in average, how much screen on time do you get with mixed usage.

I am asking this because based on your battery life I ll decide if my phone has a inferior battery or not.

So far, I have seen users who get 7 hours or more and user who got 12 hrs SOT with 3 hours of Youtube.

View post

You have it already. I have shared it earlier.🤗

[Anna-Kin]

Reaperzwolf

https://zentalk.asus.com/en/discussion/comment/171697#Comment_171697

You have it already. I have shared it earlier.🤗

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Yep yep, if your SOT is consistent as before, then I also getting the same SOT, i.e. 6 Hours approx with 25% charge remaining.
But, then there's theJus44 who is getting 12 hours SOT.. damn.. I am confused.
Is my phone faulty or did Asus sent shit units to India? Who knows.. M going crazy.... 😂😅