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Audiojack wont work after update

edraalamsyah
Star I
Please tell us some basic information before asking for help:
Model Name:ROG 5s
Firmware Version:ww_31.0810.1226.139
Rooted or not:Not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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2 REPLIES 2

keren_ASUS
Moderator
Moderator
Hi @edraalamsyah
Can you try these troubleshooting steps?
1. Use a different pair of headphones/headset to see if the audio jack is working. Or Use the same with a different phone.
2.Run SMMI Test to check if there is any hardware issue
How to Enter SMMI_TEST (test hardware)
Go to Calculator=>type " .12345+= "
you will be entered to SMMI_TEST
If a hardware issue is found, please visit the service center.

ASUS_Bot
Rising Star I
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