Asus ROG Phone 5S Pro and AeroActiveCooler 5 Firmware 18.1220.2201.186

[LaurelLParas]

Please tell us some basic information before asking for help:
Model Name: ASUS ROG Phoned 5S Pro
Firmware Version: 18.1220.2201.186
Rooted or not: No
Frequency of Occurrence: Everytime the device have all apps closed, the AeroActiveCooler 5 is attached and when the screen goes to sleep after 15 seconds the device goes black and reboots
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

After updating last night the device keeps on rebooting itself whenever it's idle for 15 seconds and the AeroActiveCooler 5 is attached. No issues before the update and when other accessories like the Lightning Armor Case are attached. Just have an issue with the AeroActiveCooler 5 with the latest update.
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[Gustav_ASUS]

@Abdulsalam To be clear, this is when you have the AeroActive Cooler fan connected?

[FunBike31]

Gustav_ASUS

@Abdulsalam To be clear, this is when you have the AeroActive Cooler fan connected?

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This problem is already identified by your services, it concerns other USB devices such as OTG and USB headsets.

Connecting the other devices that can make do with the lower USB will not have this problem.

You can also consult the Chinese section, the moderators have had confirmation from ASUS support services, and their responses to users are also unsatisfactory, limited to waiting for a next Firmware.

Please don't leave my questions unanswered.

[Gustav_ASUS]

@FunBike31 Yes, FOTA rollout has been stopped in response to this issue while the team works on a fix. I can't give an ETA at this time for when the next update will be ready. I understand the severity of the issue and apologize for any inconvenience caused.

[LaurelLParas]

I still use the AeroActiveCooler 5 while gaming, doing other tasks or while charging. I just have to make sure that I detached it before closing all app and leaving the phone on idle or it will reboot after 15 seconds when the screen goes to sleep. I have no issues attaching other accessories like the Lightning Armor Case.

[FunBike31]

Gustav_ASUS

@FunBike31 Yes, FOTA rollout has been stopped in response to this issue while the team works on a fix. I can't give an ETA at this time for when the next update will be ready. I understand the severity of the issue and apologize for any inconvenience caused.

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Thank you for your reassuring answer.