Apology for the experience. For now, request you to please visit the service center. Please share the RMA via PM if you have any issues during service or any issues confirm via PM as well.
saiexcellencesnehilThey're talking it so long because they don't have the spare parts in stock
My phone just crashed while using Whatsapp on Saturday. The phone was not powering on and not even charging. I have given it for repair. They say that the Wifi issue and this crashing issue are both related to motherboard of the device and they have to change the motherboard. Also, they say it will take 1-2 weeks. I don't understand why it will take so long. Pls help.
PS: I tried messaging you personally, but I couldn't get an option for that. It will be better if you can message me, so that I can share the RMA with you.