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Asus ROG 5 Flickering green screen.

dandisou
Star I

Hi, my Asus ROG 5 is constantly flashing a green screen no matter what, it seems still to respond to touch and button functions, but it just doesn't show anything except a green screen.

What happened beforehand:

The phone was dropped once on its side and the volume down button was stuck. The button was later on fixed, and the phone worked perfectly without any problems. The phone was cleaned with water and soap and then dried up for about 1 hour. The Phone was put to charge overnight. The next day it showed that it has not been charging, and when rebooted, it started to show a green flickering screen. It still responds to force restart and i believe it is some sort of internal damage...

1 REPLY 1

Falcon_ASUS
Moderator
Moderator

@dandisou 
Given your situation, we recommend taking your phone to a service center for further inspection.
The following is the contact information:
https://www.asus.com/support/service-center-location 
Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

** Please refer to the following FAQ information for additional guidance.
[Phone/Pad] Customer Induced Damage (CID) criteria