I have been a long time user of ASUS products (A desktop, A laptop X550C, Mobile- Max pro m1, Asus 6z and Asus ROG 5)... I don't know what is wrong with their mobile manufacturing unit..... Since Max pro m1 launch there are always issues with that piece of garbage so I bought a high end device (Asus 6z) which came with some faulty hardware as many users claimed over the internet and I faced the same issues like It suddenly restarted occasionally and some times doesn't even reboot and open in safe mode and I had to format it multiple time just to make it work because showed error 'OS missing'. but I made it work somehow. When they launched (ROG 5), I thought it would be better so I bought it... and it worked fine for few months but then it started misbehaving and the same issues came back and yesterday when the latest security update came, I updated it and today i charged my phone around 93% and unplugged, within minutes it shut down and since then I am trying to power it on but it is not booting. I don't even play games on this device.
Hi ZT-7f9ab711, Apology for the same. For now, request you to please visit the service center. Please share the RMA via PM if you have any issues during service or any issues confirm via PM as well. Thanks.
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