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7 month old brand new ROG 5 Phone wifi won't turn on

Star II
Please tell us some basic information before asking for help:
Model Name: ZS673KS-1A046ID
Firmware Version:
Rooted or not: NOT ROOTED
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
Hi after 2 days upgrading to android 12 my wifi toggle button wont turn on, and sometime when i turn off my phone i cant turn in on again unless i use volume down and power button to power it up,
i already tried factory reset, network reset, and still not fixing my problem.
anyone else having this kind of problem ?


Zen Master III

Try it, you'll see, it's miraculous
Another question that wouldn't be the Number One topic for 1 year

Star II
wow how can a premium phone like this get support that has to go to the service center even though this is a new phone, I'm starting to regret moving from apple to android, my iphone 7+ is 6 years old and has never had a problem for a day.

Community Legend III
We recommend that you reach out to a local ASUS service center and/or your reseller for this issue.