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1- ROG PHONE 5 Ultimate Wifi and Hotspot not working.

Vikas_Rathore
Rising Star II
Please tell us some basic information before asking for help:
Model Name:ROG PHONE 5 Ultimate
Firmware Version:31.0810.1226.91
Rooted or not:not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I am using it for six month and faced nothing yet but suddenly my wi-fi and hotspot stop working.
I thought it is software problem and reset the phone in safe mode then wi-fi and hotspot working fine.
after using 7 day my phone it stopped working again. and then reset it again wi-fi and hotspot not turned on.
Then i tried many option like downgrade to Android 11 and other OTA update but problem was not solved.
Finally submitted it to Service Centre and still no Update from them yet.

12 REPLIES 12

Lord_Messi
Zen Master II
Your wifi module was broken

ARP_ASUS
Community Legend II
Hi Vikas Rathore ,
When did you submitted the phone to the service center?

Vikas_Rathore
Rising Star II
29 August 2022 It has been 3 days now

Vikas_Rathore
Rising Star II
Lord_Messi

Your wifi module was broken


View post
What will do the service center now?